Account & Data Deletion Policy

Last Updated: September 2026

At Zenith Defense: Idle TD, we respect your privacy and give you full control over your personal data and game progress. If you wish to delete your account and all associated data, please follow the instructions below.

How to Request Account Deletion

In app version 3.5.6 and later, open Settings → Delete account, review the consequences, and confirm your request. You will see confirmation when your signed-in account's request is received. You do not need to send an email to use this in-app option.

If you cannot access the app, you can also request deletion by contacting our support team:

In your email, please include the exact Player ID or Username associated with your account so we can locate your data.

What Data Will Be Deleted?

Upon receiving your request and verifying your identity, we will permanently delete:

• Your Firebase Authentication profile (including linked email/social accounts).
• Your save file in our Cloud Firestore database, which includes all in-game currencies, workshop upgrades, highest wave reached, and ultimate weapons unlocked.
• Your presence on global leaderboards and clan rosters, social profile, friend connections, and chat content.

Data Retention Period

Account deletion requests are processed manually. We will complete the deletion of your data within 14 days of receiving your request. Once deleted, this action is irreversible and your progress cannot be restored.

Deleting your game account does not automatically refund store purchases. Refund requests are handled by Apple or Google. Records that must be retained for transaction security or legal obligations are excluded from gameplay and retained only as required.

Partial Data Deletion

If you only want to reset your game progress without deleting your underlying authentication account, please specify this in your email. Otherwise, a full account deletion will completely remove your profile from our active database.